"Plano 9-1-1, What's the address of the emergency?"

That's how our dispatch team answered the 161,190 (nearly 450 per day) 9-1-1 calls that came in to our agency in 2009, and that's how we will answer if you ever need us.

Public Safety Communications (PSC) is the answering point of all 9-1-1 and non-emergency Police/Fire/EMS calls made within the 71.6sq miles that make up The City of Plano. Our well trained dispatchers are here 24/7 as the first point of help in an emergency situation for the city's 268,000 residents.