Mouse over graphic to reveal links to content.
Water and Sewer Environmental Waste
972-941-7105 972-769-4150

Utilities acts as a liaison for citizens with service issues that arise from poor customer service and/or workmanship by electric, gas, telephone, and cable TV utilities.
Utilities with franchises include: Oncor Electric Delivery, Atmos Energy, CoServ Electric, CoServ Gas, Time Warner Cable, Verizon FiOS, and AT&T U-Verse.


Contact/Feedback:
Nancy Rodriguez
Franchised Utilities, Suite 120
PO Box 861990
Plano, TX 75086-1990
Water Bill/Service Issues: 972-941-7105
Environmental Waste/Trash Issues: 972-769-4150
Electric, Gas, Telephone, Cable TV Issues: 972-941-7510
For franchise utility complaints, click here.